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Privacy Policy

Effective Date: 6.13.25

Barneveld Heating and Cooling is committed to protecting the privacy of visitors to our website www.barneveldhvac.com. This Privacy Policy explains how we collect, use, and share personal information through our Site. By using our Site, you agree to the terms of this policy.

 

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Address (if provided)

  • Any other information you voluntarily provide via contact forms, service requests, or chat features.

Non-Personal Information:

  • Browser type and version

  • IP address

  • Device information

  • Pages viewed and visit duration

  • Referring website

 

2. How We Collect Information

We collect information when you:

  • Fill out a contact or service request form

  • Call or email us directly

  • Use our live chat (if available)

  • Browse our website (via cookies and analytics tools)

 

3. Why We Collect Information

We collect your information to:

  • Respond to your inquiries and service requests

  • Schedule appointments and provide HVAC services

  • Improve our website and services

  • Send important updates or promotions (if you opt-in)

  • Analyze website usage through tools like Google Analytics

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers (e.g., website hosting, analytics, or customer support tools)

  • Legal authorities if required by law or to protect our rights

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and collect usage data. You can manage your cookie preferences in your browser settings.

We may use:

  • Essential cookies (necessary for site functionality)

  • Analytical cookies (e.g., Google Analytics)

  • Advertising cookies (e.g., Google Ads, Facebook Pixel)

 

6. Third-Party Services

Our website may include links to third-party services (e.g., Google Maps, Yelp, Facebook). We are not responsible for the privacy practices of these external sites or services.

 

7. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access.

 

8. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Opting out of marketing communications

To exercise these rights, contact us.

 

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect information from children.

 

10. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

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